Hamptons Gym Corp
Freeze & Cancellation REQUESTS
Need to Freeze or Cancel Your Membership?
We understand that circumstances change, and we’re here to help make the process as smooth as possible.
Before you decide to cancel, we’d love the opportunity to keep you as part of our fitness community. Did you know we offer flexible membership freeze options? Whether you're traveling, recovering from an injury, or just need a short break, freezing your membership might be the perfect alternative — and it can be requested through the same process as cancellation.
We hope you’ll consider freezing before making a final decision to cancel. We’re always here to support your fitness journey, no matter where life takes you. Please review our freeze and cancellation policies and submit your request below.
FREEZE POLICY
- ONE FREEZE can be instituted ANNUALLY [within a 12 month period] AFTER COMMITMENT PERIOD
- MAXIMUM Freeze time: SIX CONSECUTIVE MONTHS
- COST: $10 PER MONTH (billed on membership billing date)
- Only applies to Regular Month-To-Month memberships (Not Specials).
CANCELLATION POLICY
- The fastest way to cancel your membership is through the Member Portal
here. You may also use the online cancellation request form below. For a full list of cancellation options, please refer to our Cancellation FAQ, found
here.
- 25 days’ written notice is required for all month-to-month memberships
- Any invoices due within 25 days of the request date will be charged in full
- Membership will remain active until the end of that final billing period
- Cancellation Fee:
- A $149 early cancellation fee applies if you are still within your commitment period.
- Commitment Period Details:
- Pay-in-Full (PIF) memberships are considered under commitment for the entire length of the membership.
- Month-to-Month memberships are considered under commitment until the Commitment Date listed in your contract (varies by membership type).